Expertise, specialized
INTEGRA Management Corp. has always focused its energies and resources exclusively on common-interest realty associations, and we currently manage an extremely diverse portfolio of client associations. Our executive management team has decades of collaborative experience, and we have the expertise and the specialized systems to offer a comprehensive and integrated program of services. INTEGRA is proud to provide all of our clients with specialized expertise.
Value, enhanced
Our firm enjoys a reputation for adding significant value to each and every engagement through best-in-class professional services, industry-leading expertise, centralized resources and a focus on organization and cost-efficiency. Through these partnerships, we enhance the value of the properties we are entrusted to manage, while striving to provide residents with quality of life and outstanding interactions with their association.
Service, personalized
INTEGRA understands what it takes to service a common-interest realty association in an efficient and economical manner. For more than 25 years, we have been refining and evolving our services and processes to guide, assure and enhance these relationships. Our staff of more than 30 employees is collectively committed to deliver the highest standards of personalized service. All are supported by the latest information and communications technology to achieve the highest levels of financial performance and customer satisfaction.
FINANCIAL SERVICES
Finance
• Provide concise and customized monthly financial reports including: balance sheet, income statement (profit & loss) compared to budget on a monthly and year-to-date basis, statement of disbursements, fund account ledger statement, aged A/P and A/R reports noting A/R legal status.
• Accrual accounting methods to be utilized for all internal accounting controls and financial reports, thereby providing more meaningful financial statements.
• Monthly reconciliation of all cash accounts to the bank statements, general ledger and cash statement report.
• Monthly invoicing and collection of common charges by utilizing our computerized billing statements, ACH debiting and bank lock box.
• Prepare the operating budget of the Association.
• Administer to the investing of Association funds in Association-approved vehicles of investment.
• Procure and manage Association insurance programs.
MANAGEMENT SERVICES
Maintenance
• Association work orders, service programs and vendor/resource management.
• Competitive bidding, specification and procurement for all major service contracts, projects and purchases.
• Amenity management guidance.
Personnel
• Employment and supervision of Association staff.
• Development of the employee manual.
• Staff relations.
COMMUNICATION SERVICES
Administration
• Communications to the board of directors, owners and residents.
• Administration of on-site office.
• 24-hour emergency answering and paging service.
• Enforcement of Association rules and regulations, and architectural controls.
• Representation of client interests at monthly board meetings and interactions with municipal officials, the Association attorney, auditor, engineer and other professionals.
• Provide website for Association use and interaction.
Transition
• Services to ensure successful transition between the developer and unit owners.
Consulting
• INTEGRA can provide expert consulting for mediation, POS development and board representation.